Being a Quality Technician with us means playing a key role in the continuous improvement of our products and processes. Working directly on the production floor, you will be a key contributor in identifying, analyzing, and resolving quality issues to support the achievement of our operational objectives.

As a Quality Technician, you will work closely with production, engineering, and operations teams to ensure compliance with quality standards, process requirements, and the continuous improvement of our manufacturing environment.

On a daily basis, you will:

• Maintain an active presence on manufacturing and assembly lines by providing coaching, raising awareness, and reinforcing work methods and quality controls;
• Respond to quality issues causing line stoppages and ensure effective communication between departments;
• Manage non-conformities through a rigorous process, from root cause identification to the implementation of immediate and permanent corrective actions;
• Analyze quality data to identify improvement opportunities and recommend corrective or preventive actions;
• Develop and maintain various quality reports and associated performance indicators;
• Collect and monitor production rejects;
• Perform equipment calibration when required;
• Apply and promote the Quality Management System and support departments in its understanding and maintenance;
• Collaborate in the development of new products and monitor prototype activities;
• Manage the deviation process efficiently;
• Plan and conduct internal and external audits;
• Ensure compliance with ISO 9001 requirements;
• Maintain quality documentation and ensure its accuracy and compliance.

You are the person we are looking for if you have:

• An AEC, DEC, certificate, or equivalent education and experience in Quality Assurance, Continuous Improvement, Mechanical Engineering, Industrial Engineering, or a related field;
• A minimum of three (3) to six (6) years of experience in a similar role;
• Relevant experience in a manufacturing or production environment;
• The ability to read and interpret technical drawings;
• Strong proficiency with standard measuring instruments;
• Knowledge of problem-solving tools and root cause analysis methodologies;
• Knowledge of Quality Management Systems, including ISO 9001 (an asset);
• Proficiency with Microsoft Office applications, particularly Excel;
• Functional English skills to communicate with suppliers and participate in external audits;
• Excellent communication and teamwork skills;
• Strong attention to detail, autonomy, and sound judgment;
• The ability to manage multiple priorities in a fast-paced manufacturing environment.

What sets us apart:

• Flexible work schedule;
• Remote work opportunities, depending on operational requirements;
• Comprehensive group insurance program with employer contributions starting on day one;
• Employee and Family Assistance Program (EFAP);
• Telemedicine services;
• Retirement savings program with employer contributions starting on day one;
• Personal days;
• Employee and family discounts on selected products;
• A collaborative, innovative environment focused on continuous improvement.

Supported by a vast North American distribution network and more than 1,200 dedicated employees, our group stands out as a major player in the heating, air conditioning, and ventilation sectors. Recognized among the Best Managed Companies, our businesses leverage the complementarity of their expertise to drive innovation and build a sustainable future. Our company is deeply committed to diversity, equity, and inclusion, and strives to provide a respectful and welcoming work environment for everyone. Believing that talent comes in many forms, we encourage all motivated individuals to apply—even if they don’t meet every single requirement. The masculine gender is used without discrimination and solely for the purpose of making the text easier to read.