Being a Receiving and Shipping Technician with us means playing a central role at the heart of our logistics operations. You leverage your rigor, organizational skills, and coordination abilities to ensure smooth shipments, accurate documentation, and effective transportation follow-up.

In this role, you help maintain safe, structured, and efficient dock operations while working closely with carriers, internal teams, and external partners.

On a daily basis, you will:

Manage shipping operations and dock coordination

• Welcome carriers and ensure compliance with health and safety rules and dock procedures;
• Verify the cleanliness, safety, and compliance of the loading dock;
• Prepare and complete loading reports and plan trailers according to priorities and schedules;
• Follow up on ready-to-ship deliveries with preparation teams;
• Maintain winter compliance and yard cleanliness.

Handle system transactions and documentation

• Perform goods issue transactions in SAP according to established procedures;
• Create, validate, and print shipping documentation (BOLs, labels, packing lists, etc.);
• Produce commercial invoices and required documents for U.S. shipments;
• Respond to customs-related and compliance requests.

Coordinate carriers and communications

• Notify carriers of pickup orders and confirm collection scenarios;
• Schedule delivery and pickup appointments;
• Participate in implementing and operating appointment-scheduling processes;
• Ensure follow-up on operational requests with internal teams, carriers, and customer service.

Perform operational controls and transportation follow-up

• Manage CHEP pallet account transfers and staged pallet inventory;
• Handle transportation issues (delays, damages, pickup errors);
• Prepare and track transportation claims;
• Organize transportation for supplier orders and returns (RMAs).

You are the person we are looking for if you have:

• A DEP, DEC, or AEC in logistics, transportation, administration, or equivalent experience;
• 2 to 3 years of experience in shipping, logistics, or transportation within a manufacturing or distribution environment;
• Strong proficiency in the MS Office suite, particularly Excel;
• Comfort working with an ERP system (ideally SAP);
• Good knowledge of ISO standards;
• Excellent organizational, coordination, and documentation accuracy skills;
• Strong verbal and written communication skills in both French and English;
• Good judgment, autonomy, and the ability to manage priorities.

Assets:
• Experience with U.S. exports, customs, and Incoterms;
• Knowledge of a TMS, CHEP pallets, and dock/warehouse environments.

What sets us apart:

• Group insurance plan with employer contribution starting on day one;
• Employee and family assistance program;
• Telemedicine services;
• Retirement program with employer contributions;
• 4 floating holidays;
• $200 annual wellness allowance;
• Access to a gym and showers;
• Employee and family discounts on selected products;
• A collaborative and innovative work environment.

Supported by a vast North American distribution network and more than 1,200 dedicated employees, our group stands out as a major player in the heating, air conditioning, and ventilation sectors. Recognized among the Best Managed Companies, our businesses leverage the complementarity of their expertise to drive innovation and build a sustainable future. Our company is deeply committed to diversity, equity, and inclusion, and strives to provide a respectful and welcoming work environment for everyone. Believing that talent comes in many forms, we encourage all motivated individuals to apply—even if they don’t meet every single requirement. The masculine gender is used without discrimination and solely for the purpose of making the text easier to read.