Make a difference where quality is strategic.

At Synapse Electronics, quality and health & safety are at the heart of our performance and growth. We are looking for a visionary and inspiring Quality Director ready to play a key role on the management committee and help build a strong, sustainable quality culture focused on continuous improvement.

Located in Shawinigan, in the heart of the Mauricie region, our company offers an environment where stimulating professional challenges go hand in hand with an exceptional quality of life: close proximity to nature, work-life balance, and a vibrant community. Relocation assistance may be available to support your transition and help you fully enjoy everything the region has to offer.

Your impact on a daily basis

In this strategic role, you will play a key part on the management committee and will be responsible for all Quality and Health & Safety activities, while working closely with production, engineering, and management teams.

Quality & Continuous Improvement

• Develop and deploy the strategic vision for quality assurance aligned with organizational goals.
• Establish and strengthen a quality culture focused on internal and external customer satisfaction.
• Define, monitor, and analyze key performance indicators (KPIs).
• Ensure the maintenance of ISO 9001 certification in collaboration with internal teams.
• Support new product introduction (PFMEA, control plans, pre-production, product validation).

Leadership & Management

• Lead, engage, and develop the team’s skills.
• Act as a change agent, capable of influencing and rallying stakeholders.
• Participate in the management committee and contribute to the company’s strategic directions.

Occupational Health and Safety (OHS)

• Ensure OHS compliance for assembly lines and test benches (ESD, soldering fumes, lockout/tagout – LOTO, chemicals and SDS).
• Analyze OHS indicators, identify trends, and lead preventive and corrective action plans.
• Develop a proactive, sustainable OHS culture integrated into operations.
• Participate in OHS committees and working groups.

Profile we are looking for

Education and Experience

• Bachelor’s degree in Industrial Engineering or a related field.
• Minimum of 5 years of experience in quality and team management.
• Member of the Ordre des ingénieurs du Québec (OIQ), an asset.

Technical Skills

• Strong knowledge of manufacturing processes.
• Solid knowledge of ISO 9001 standards.
• Advanced proficiency in MS Office Suite (especially Excel).
• Experience with Divalto or another ERP system, an asset.
• Knowledge of applied statistics in production and project management.
• Intermediate bilingualism (French/English) for communication with English-speaking suppliers, an asset.

What sets you apart

• Positive, credible, and engaging leader.
• Excellent communication skills and strong ability to simplify and teach.
• Analytical, creative, and solution-oriented mindset.
• Ability to initiate and sustain change.

What sets us apart

• Flexible schedule
• Remote work options
• Group insurance plan with employer contribution from day one
• Employee and family assistance program
• Telemedicine services
• Retirement plan with employer contribution
• $200 annual lifestyle account
• Profit-sharing program
• Relocation assistance available

Supported by a vast North American distribution network and more than 1,200 dedicated employees, our group stands out as a major player in the heating, air conditioning, and ventilation sectors. Recognized among the Best Managed Companies, our businesses leverage the complementarity of their expertise to drive innovation and build a sustainable future. Our company is deeply committed to diversity, equity, and inclusion, and strives to provide a respectful and welcoming work environment for everyone. Believing that talent comes in many forms, we encourage all motivated individuals to apply—even if they don’t meet every single requirement. The masculine gender is used without discrimination and solely for the purpose of making the text easier to read.